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Get Informed: Answers to Your Billing Inquiries

How can Royalty RCM Solutions benefit my healthcare practice?  

Royalty RCM Solutions can help your healthcare practice by maximizing your revenue, improving your billing process, and reducing the administrative burden on your staff.

How does Royalty RCM Solutions ensure accurate medical billing?     

Royalty RCM Solutions uses advanced technology and experienced billing specialists to ensure accurate and timely medical billing. We also stay up to date with the latest industry regulations and compliance requirements to ensure that our clients are protected, and their billing is error-free. 

 
Do you charge a setup cost for your services?
We require only one fee for data transfer, EDI clearinghouse set-up, E-claims and EFT set-up. Please contact us to discuss your needs for a free quote in initial set-up. This minimal fee may vary depending on your practice size, and practice needs.

Will there be a delay in billing while we are being set up for electronic claims filing?
No, our set up process is rapid. Once we have received your signed enrollment forms, we normally will have you set up within days.
 

What is the fee for Royalty RCM Solutions' medical billing services?  

Our fees for medical billing services are competitive and vary based on the size and complexity of the practice and the services required. We provide free consultations to give our clients an estimate of our fees upfront. 


How will Royalty improve my cash flow?
We reduce your account receivables by aggressively challenging rejected claims. We send claims electronically, which expedite claim payment. We set you up to receive ERAs (Electronic Remittance Advice) which accelerate the payment posting process. We enroll you for EFT (Electronic Fund Transfers) which also enables you to receive payments quicker from the payers. By working with Royalty you will eliminate the pressure and cost related to employee wages, paid vacations, paid holidays, leave due to sickness, training new employees when one leaves, turnover, office space, computer hardware and software.

What are the benefits of using a billing service as oppose to doing the billing in house?
Outsourcing allows more focus on patient care, reduces billing errors, ensures billing compliance, improves patient satisfaction, improves cash flow, and increases revenue.
What's the difference between medical billing & revenue cycle management?
Medical billing involves submitting and following up on claims with health insurance companies in order to receive payment for services rendered by healthcare providers. Revenue cycle management involves managing the financial aspects of the healthcare revenue cycle, from patient registration to claims submission and payment processing.
What sets Royalty RCM Solutions apart from other medical billing companies?     
Royalty RCM Solutions sets itself apart by providing personalized services tailored to the needs of each client. We also use advanced technology and experienced billing specialists to ensure accurate and timely medical billing, and we stay up to date with the latest industry regulations and compliance requirements. 

Can Royalty collect on overdue accounts?
Yes, we have a dedicated collections department to handle old and overdue claims that have reached past the 120 days limit.

Are you HIPAA compliant?
Yes. We also keep track of all new code and regulatory changes and automatically update the software.

Does your company handle multiple medical specialties within a single practice operation?
Yes, Royalty has experience billing for Allergy and Immunology, Chiropractic, Chronic Pain Management, Dermatology, Cardiology, Primary Care, Orthopedic, Pediatrics, Physical Therapy, OBGYN, and more…

How long does it take to receive reimbursement?
On average, electronic reimbursement is between 7 to 21 days depending on the insurance company. Some commercial insurances have an even faster turnaround time.

Is there one employee assigned to each physician practice?
No. Depending on practice size and needs, each practice has 2-3 employees working on its account. Each step of the medical billing process is performed by a separate individual with specialized training in that area. Each practice also has an account executive that reviews each practice on a bi-weekly basis and is the liaison for addressing any questions or concerns that may arise.
 

How can Royalty RCM Solutions benefit my healthcare practice?  

Royalty RCM Solutions can help your healthcare practice by maximizing your revenue, improving your billing process, and reducing the administrative burden on your staff. 

Does your company accept long distance contracts?
Yes, Royalty provides services to providers nationwide.
 

How can I get started with Royalty RCM Solutions?  

To get started with Royalty RCM Solutions, simply contact us to schedule a free consultation. We'll assess your practice's needs and provide you with a customized plan for medical billing services. 

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